Website terms of use

The use of these World Wide Web pages of Jericho Writers (referred to as “we” / “our” / “us”) is subject to the terms and conditions set out below.

As a user of this website (referred to as “you” / “your”), your use will be deemed to constitute your acceptance of these terms and conditions.

These Website Terms of Use contain the entire understanding between you and us in relation to your use of our website and its content. We reserve the right at our sole discretion to modify, alter or otherwise update these terms and conditions and/or our web pages at any time without notifying you and you agree to be bound by any such modifications, alterations or updates. You should check this website from time to time to review the then current version of these Website Terms of Use.

For information about how we process your personal data, please read our privacy statement.

The copyright in material on these web pages and the database right in this website is either owned by or licensed to us and is protected by the laws of the United Kingdom, international treaties and all other applicable intellectual property laws.

You are permitted to retrieve and display content from this website on the device from which you initially accessed or downloaded it and you may print a single copy of individual pages on paper, solely for your personal non-commercial use.

Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of any of these web pages may be in breach of statutory or common law rights which could be the subject of legal action.

You may not republish any of the content of this website in any manner without our prior written consent. Requests to republish, redistribute or syndicate content should be sent through email address.

Remove any news source identification, copyright notices, trade mark notices, or other notices or proprietary restrictions from any of the material or information contained in these web pages.

Use any graphics from this website separately from accompanying text.

Modify documents or related graphics on this website (or reproductions in other media of such documents or related graphics) in any way.

You agree not to send unsolicited e-mails for the purposes of advertising or market research to the e-mail addresses provided on this website.

All other company and product names together with all other third party devices, logos, icons, graphics or designs as may be referred to on the pages of this website from time to time, are the trade marks of their respective owners and are exhibited only in such a manner as is intended to be for the benefit of such trade mark owners: we intend no infringement of such trade marks.

The appearance or absence of products, services, companies, organisations, or other such content on this website does not imply any endorsement or non-endorsement by us.

This section contains provisions which restrict the extent to which we are liable to you for any loss you may suffer in connection with your use of this website.

By using this website you also agree that you will be liable for any loss we (or certain people connected with us) suffer as a result of breach of these Website Terms of Use by you or by certain people connected with you.

Please read the following section carefully and if you do not agree to these conditions, please leave this website immediately.

The information, materials and functions contained in this website (including text, graphics, links or other items) are provided on an “as is” basis without any warranties of any kind and may be out of date or may otherwise contain errors or omissions. The information is for general purposes and guidance only and does not purport to constitute professional advice.

If you contact us to give us feedback or testimonial-type comment on a product or service that we have offered, you agree that we may use that comment (without identifying you beyond Firstname and Surname Initial, eg: “Sam B”) in our promotional material. If you do not wish us to do this, please say so when you make your comment.

The provision by us of a link to another website does not constitute any authorisation by us to you to access materials held at that location, nor is it evidence of any endorsement by us of the material held there.

We do not exclude liability (if any) to you for personal injury or death resulting from our negligence, for fraud or for any matter which it would be illegal to exclude or to attempt to exclude.

To the fullest extent permitted by applicable law we exclude all other liability and responsibility for any amount or kind of loss or damage that may result to you or to a third party in connection with:

The use, inability to use or the results of use of this website, any website’s linked to this website or the material on such website’s.

This website (or any website’s linked to this website) in any other way.

For the avoidance of doubt, this exclusion of liability extends to (but is not limited to) loss or damage due to:

Errors or omissions from information, materials or functions in or of this website (or any website’s linked to this website).

Business interruption resulting from the use or inaccessibility of this website (or any website’s linked to this website).

Collaboration with any third party as a result of using our website (we will not in any way be construed as a party to such collaboration, nor shall we be liable in any way for the dealings you may have with that third party).

Viruses, worms, trojans or other hostile computer programs that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website (or any website’s linked to this website).

Computer failure resulting for any reason from the use of this website (or any website’s linked to this website).

Breach of any conditions implied by law (including without limitation any conditions of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these Website Terms of Use might have effect in relation to this website.

You agree that you shall be liable for any foreseeable and reasonable costs incurred by us in respect of any and all demands, liabilities, losses, costs and claims (including reasonable legal fees incurred in defending any action or otherwise) sustained or incurred by us, our agents, suppliers, customers, officers, or employees, and arising as a direct result of breach by you of these Website Terms of Use.

The headings are for convenience only and shall not affect the construction or interpretation of these Website Terms of Use.

Refunds are issued at the discretion of the company.

If a customer wishes to be refunded on an tutored course, they are entitled to a refund up to 7 days before the course starts, but note that an administration fee will be charged. After this, no refund is possible. To avoid loss, we strongly advise customers to ensure they are able to take the course on the dates advertised, and that they are comfortable undertaking this online. Should a customer wish to transfer their place to the next scheduled course, please note this is only possible if places remain, and an administration fee will be charged. This will not be possible once a course has already started.

A monthly membership to Jericho Writers can be cancelled anytime, but cannot be refunded. An annual membership can be cancelled anytime, but only a pro-rata amount will be refunded (calculated at the discretion of the company). Please note that this carries an administration charge.

Editorial assignments can typically not be refunded at any point, because we will start work as soon as the payment has been made. Clients need to be aware that editorial advice is advice only, and you may well disagree with some or all of the advice given. Our primary commitment here is that any editorial advice given is given in good faith by a suitably experienced and committed editor.

Coyediting assignments (including line editing and proof reading) are also non-refundable, as we start work immediately. Please note that all our copy editors are highly proficient and experienced, but one single round of copyediting is not likely to remove all errors from a manuscript. Books produced by large publishers will typically be professionally copyedited, and proofread, and checked through at least once and probably twice by both editor and author. Even so errors creep through. So while our copyediting is excellent, clients need to have a realistic view of what will be accomplished.

Refunds for one-day events, evening masterclasses and the like, will be issued, subject to an admin charge, up to 7 days before an event. After that time, no refunds can be issued as we will have confirmed numbers to the venue and may not be able to resell your ticket.

Refund information and other terms relating to the Festival of Writing are set out lower down this page.

In these Website Terms of Use, unless the context otherwise requires:

The singular shall include the plural and vice versa.

References to persons shall include bodies corporate, unincorporated associations and partnerships.

Words importing the whole shall be treated as including a reference to any part thereof.

Any waiver by either you or us of a breach of any provision of these Website Terms of Use shall not be considered as a waiver of any subsequent breach of the same or any other provision of these Website Terms of Use.

You and we are, with respect to one another, independent parties. Nothing in these Website Terms of Use is intended to nor shall create any partnership, joint venture or agency.

We shall be entitled to transfer, sub-licence and/or assign any of our rights and/or obligations under these Website Terms of Use. This will not affect your rights under these Website Terms of Use.

You may not transfer, sub-licence or assign any of your rights or obligations under these Website Terms of Use without our written consent.

Every provision of these Website Terms of Use shall be construed separately, applying and surviving even if for any reason any of these provisions is held inapplicable or unenforceable in any circumstances.

These Website Terms of Use shall be governed by and construed in accordance with United Kingdom law and you agree to submit to the exclusive jurisdiction of the United Kingdom courts. You are responsible for compliance with any applicable laws of the country from which you access our website.

If you have any queries about these Website Terms of Use, or any other aspect of our website, or you have any comments or complaints, you can contact us by email at:  email address.

Bookings & Cancellations
Please ensure you are able to attend before booking this event. Bookings are offered on a first come, first served basis.

Unpaid bookings may be treated as a cancellation. If we do not receive your payment within 10 working days of your booking, we reserve the right to cancel your ticket and one-to-ones.

If you need to cancel your booking please notify us immediately.

Refunds are made on the following basis:

• Cancellation within 1 week of booking – full refund.
• Up to 12 weeks prior to the event – 75% of ticket price refund.
• 12-8 weeks prior to the event – 50% of ticket price refund.
• 8-4 weeks prior to the event – 25% of ticket price refund.
• Less than 4 weeks prior to the event – no refund possible.

We will always endeavour to treat emergency cancellations with consideration and will review individual cases.

Travel insurance
We cannot reimburse travel costs or other losses incurred in the event of cancellation by us or you. You are advised to take out travel insurance to cover potential loss arising from cancellation or any other eventuality affecting your booking, that includes coverage for Festival ticket costs and travel costs. You should ensure that any policy you take meets your needs.

Our liability to you in all cases is limited to the Festival Ticket you have booked.

Changes to the programme
Jericho Writers reserves the right to make changes to the advertised programme and tutors. As we plan The Festival of Writing programme in advance, changes may occur to some courses, and occasionally book doctors, workshop leaders, agents and publishers are unavailable. We always endeavour to replace them with someone of similar expertise, and to give you as much notice as possible.

Conduct

Jericho Writers is committed to providing a supportive and welcoming environment that depends on tolerance and understanding of all participants.

We ask that delegates treat each other, agents, publishers, book doctors, workshop leaders, and Jericho Writers representatives with consideration and respect.

We reserve the right to refuse entry or exclude from The Festival of Writing any delegate who behaves in a disruptive, disrespectful manner, or engages in discriminatory or illegal conduct.

Failure to comply may necessitate a request to leave the event. No refund will be given if exclusion is made for these reasons.

Pets
Please note that, with the exception of guide dogs, pets are not permitted anywhere at The Festival of Writing. Leave the pet hamster at home.

Under-18s
The Festival of Writing is only open to people aged 18 and over.

Privacy and data
By booking, you agree that we may collect and store personal information about you and your interactions with Jericho Writers. This includes: your personal contact details; details of your booking and booking history, including any access and dietary needs you have told us about; records of payments (not including credit/debit cards numbers, etc.); details of any grant applications, any correspondence and any other information we need to keep in order to administer your booking. All personal information is kept securely on electronic systems. We do not store payment card details. We will use this information to communicate with you about your booking and we may, unless you tell us otherwise, communicate with you occasionally about our work and other courses and support for writers that we offer. We never share or sell information about our Festival participants with any third party, either in aggregate or in individual form.

Loss
Jericho Writers cannot accept responsibility for any loss, damage or expense sustained by delegates as a result of an event or circumstance whether arising from natural cause, human agency, or beyond its control otherwise.

Access
If you have specific needs, it is important that you advise Jericho Writers at the time of booking so that we can ensure we can ensure adequate and appropriate help. If you require a carer to accompany you in order for you to attend the event, please contact the office and we can discuss how we can help.

Parking

There is ample free parking on campus on Saturday and Sunday. For those arriving on Friday we can provide you with a pass for you car when you register.

Photography & Filming

By agreeing to the terms and conditions, you are agreeing to be photographed or filmed. We will be filming several workshops, these will be made available to our Members. Photographs may be taken for promotional purposes.

Programme

The programme is subject to change at the discretion of Jericho Writers. Every endeavour will be made to notify those affected by changes to one-to-one appointments.

Feedback

Jericho Writers are committed to providing a wonderful experience for all attendees of The Festival of Writing. After the event we will give you the opportunity to provide feedback on an evaluation form/survey/questionnaire.

It is always lovely to hear what we did right, but if you feel that we did not meet your expectations we want to know that as well.

Often things can be resolved quickly and simply. So, do find one of the team during the event and let us know about your problem. We will want to help and sort it out. If you feel this is not sufficient, you may wish to make a formal complaint. Note that all complaints should be made in writing, within ten working days of the close of The Festival of Writing

One-to-One appointments

Please ensure you have requested your appointments with the most appropriate people for your work. All work for one-to-ones must be submitted in the requested format and by the deadline date. Once you have submitted your work we are not able to accept further versions. Please be sure you are sending the work you want feedback on. We cannot guarantee that work received after the deadline will be reviewed by your Agent or Book Doctor prior to the event. It is advisable to bring several copies along with you.

Missed slots

If you miss your slot we will endeavour to arrange feedback with a suitable alternative, but cannot guarantee that this will be possible. The schedule during the weekend is finely tuned.

The timing of your one-to-one is strictly enforced. Please ensure you arrive in plenty of time. If you arrive late then you will not be allowed to over-run. Please respect the timings of your own and others’ time slots.

All one-to-one sessions run concurrently with the programme, so it is perfectly acceptable to leave a workshop or seminar to attend your one-to-one session, and re-join the workshop later. All speakers and workshop leaders are well-aware of this.

And finally…

All of the agents and book doctors are providing professional expert advice. They will be giving constructive feedback on your work to help you develop and refine it. Sometimes this can be hard to hear but do remember this is a business meeting.

In the very rare instances that your feedback is not as glowing as you hoped, do bear in mind that it is only one person’s opinion.

If you do feel downhearted or upset by anything, please do grab a member of the team. Most of us are writers ourselves, and we’ll help any way we can.